Director of Operations

Donicia has more than 15 years of experience in property management and hospitality. At OneWall, Donicia formulates strategies and establishes processes to meet timelines and budgets for all operational initiatives. She manages multiple different projects across the OneWall portfolio, ensuring development and compliance of all the company’s standard operating procedures.

Prior to working with OneWall, Donicia served as Property Manager at Edgewood Properties, where her team was directly responsible for increasing operating income by  70% and occupancy from 46% to 97% in a span of 14 months. While working with Vantage Management as an Assistant Property Manager, Donicia attained a 91% resident satisfaction rate during major capital improvement projects. In addition, Donicia worked with AvalonBay Communities for +5 years as Maintenance Coordinator, Sr. Customer Service Manager and Multi-Site Sales Manager. She studied Psychology at the University of Phoenix.

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